SALES

5.0

SERVICE

4.0

293 ratings and 151 comments received in the last 90 days.

06 July 2025

It all went so smoothly

05 July 2025

Extremely happy with the service.

04 July 2025

I cannot think of a thing more they could have done.

04 July 2025

Gary Cooper always making buying a BMW special for our family.

02 July 2025

Very efficient and helpful staff

23 June 2025

Kept us up to date, very efficient and the exchange was smooth and very pleasant.

21 June 2025

Went the extra mile when collection day arrived

17 June 2025

My overall experience of the centre at Olbury was excellent, with Izzy being a credit to the team, she was courteous and professional through out the whole purchasing and hand off process.

10 June 2025

On time and ready when I arrived

03 June 2025

Good experience

05 July 2025

I booked a 90 minute waiting appointment for an oil change. They said it was 2 hrs, chased a few times & was fobbed off it will will be soon. Total wait was 3 hours. Not acceptable. Could have been better communication. Not the first time

04 July 2025

Answered all my queries

04 July 2025

See above. I've given an extra star because Sameem was actually very good when I first brought my car in and it was serviced quickly. In retrospect it makes me suspicious that something was missed when installing the 'faulty' part

04 July 2025

Oliver Huxtable is extremely helpful and responds promptly. He was excellent in getting the problem resolved with my car with the support of BMW UK.

03 July 2025

Everything is good except took a long time @ 2 hours to take a summer checkup

03 July 2025

Prompt service

03 July 2025

Friendly people's

02 July 2025

The advisor was great

02 July 2025

Very very disappointed

02 July 2025

My experience was not good. I had an EGR recall which was known what parts were needed. I brought the car on friday in the morning and they kept it all day and did nothing and then at the end of the day they called and said they would not do it becau

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