Loading...

ABOUT Sytner Oldbury.

Find out more about what we do and our team.

Explore the dealership

Welcome to Sytner Oldbury BMW

From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs

Meet The Team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Luke Phillips

Dealer Principal

Mel Bogle

Head of New Car Sales

Paul Walker

New Car Sales Manager

Stuart Hodson

Sales Manager

Claire Kelland

Used Car Sales Controller

Matthew Baker

Business Manager

Sam Spiers

Business Manager

Shelley Connolly

Business Manager

Simon Tonks

Business Manager

Matthew Wheeler

Sales Executive

Anthony Dealey

Sales Executive

Daniel Griffiths

Sales Executive

Daniel Thompson

Sales Executive

Addam Sattar

Sales Executive

Peter Martin

Sales Executive

Chris Pugh

Sales Executive

Joe Dallison

Sales Executive

Duncan Plant

Sales Executive

Simon Warr

Sales Executive

Chris Cutler

Sales Executive

Phil Cooper

Sales Executive

Richard Taylor

Sales Executive

Sam Shayler

Sales Executive

Gary Cooper

Sales Executive

Tim Holmes

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good phone call to update

Service

Great contact, booking and covid safe.

Service

Perfections and high standards

Service

Work carried out satisfactorily. Dealership comfortable and staff attentive.

Service

The process was made straightforward, COVID guidance clearly explained also

Service

Totally professional dealership.

Service

Did exactly what they said they were going to do !

Service

received video..perfect

Service

All good

Service

I have been a customer for more than 20 years. They always look after me

Service

I've driven a BMW for 22 years now and the experience has always been on an upward curve; contribution to repair cost also helped. :-)

Service

The staff were very helpful

Service

no issue from dropping off vehicle to collection ..

Service

Very easy and quick

Service

Everybody was nice and plesant and the service was fast and accurate

Service

Nothing to add

Service

From the time I wanted to buy the car, through to the service. People have done what said they would do.

Service

Very good service throughout the years I've been using Sytner Oldbury and indeed Rydale before that. This time I was particularly impressed with the Covid 19 safety protocols.

Service

The experience was pleasant and professional

Service

Customer service was excellent, from start to finish. Regularly updated with my car status and time completion estimate.Very,very helpful and pleasant people to deal with.

Service

All work necessary completed to standard & done quickly

Service

Efficient and quick service

Service

Customer care first class dealt with as I would deal with other people

Service

No car wash or coffee - the showroom was empty and I can't see any reason for not offering coffee or washing the car as they would normally do. I was told that the car would not be washed but really don't understand why.

Service

They kept me informed about the fault and difficulty in getting the part. The car was ready early on the following day.

Service

Fantastic customer service and my car was well looked after.

Service

As above. EGR recall. Wouldn't even run a diagnosis on recent fault codes which are linked to the EGR.

Service

know the staff well, always ready to go the extra mile for t their clients.

Service

All issues highlighted were addressed. There were couple of issues that i had highlighted after purchase of car and even at the repair centre, no one explained that it was covered as part of the car warranty. However, continued...

Service

Prompt service. Slight fault shown on engine management. This was dealt with at time of service under warranty. Explanation given.

Service

Organised and efficient

Service

Courteous and reliable service, good communication

Service

An all round pleasant experience.

Service

Because he kept in touch with me

Service

Prompt professional service

Service

Great service. Loved the video of my car.

Service

Very well organised in these Covid-19 times

Service

Great experience overall! Reassuring Covid 19 safety measures in place.

Service

Very polite

Service

Very good and helpful

Service

everything was clear to me and I was treated very well with care and professionalism

Sales

Matt was very accommodating and happy to help with any questions, he went through everything in great detail and really put me at ease.

Sales

Bmw at Oldbury were brilliant the car was there and ready to when they said it would be, and the hand over was easy.

Sales

As again Phil cooper was very good friendly and very polite

Sales

Anthony Dealey and Shelley Connolly were magnificent yet again !

Sales

Mat Wheeler was very helpful and he has very good Knowledge of the products

Sales

Sales Representative knowledge and tracking of the exact car I was interested in avoided multiple showroom visits.

Sales

The experience was seamless. Duncan kept us informed throughout the whole process of what he needed from us, and dealt with all queries we had promptly. Everything was clarified, so the whole process was transparent and pain free.

Sales

Good service from Sales Representative. From car selection to locating and purchase.

Sales

Sam talked us through the whole buying process and contacted us frequently before, and after order completion to keep us notified of the build progress.

Sales

Everything was very slick

Sales

Extremely satisfied. Jo made it a wonderful experience for the both of us.

Sales

I have a fantastic car at a great price

Sales

Sales Persons were excellent throughout.

Sales

Sam communicated with me each step of the way. Everything went smoothly on the day of collection. Great service from Sam

Sales

I told Simon, my salesman my ideal requirements. He fixed me up with my ideal vehicle immediately, having introduced me to the X4. I was finding my X6 too big to handle with confidence in confined spaces..

Sales

Great personable experience from a knowledable and efficient team. Mel was great in talking through the choices and options available tailoring my car to my needs

Sales

Handover was smooth and quick

Sales

It was fast and smooth,

Sales

I was kept informed throughout the process.

Sales

Everything went smoothly with no hassle and was most enjoyable.

Sales

Could have been a different story if I didn't have the sales rep that I did. He was very helpful and professional in his approach.

Sales

My family and I were taken right away to see our vehicle, we were told to sit in the car and enjoy the experience. That was a brilliant feeling.

Sales

Made me welcome and helped me through handover

Sales

Excellent Service. Xx

Sales

Excellent service yet again

Sales

Fully informed all the way through, covid measures pout in to place to make us feel safe.

Sales

Arrived earlier than expected, considering Covid-19 has affected a lot of business

Sales

the Collection of the car was handled in a very professional way. As the dealership was sticking to the government guidelines of social distancing. Once inside the same professional treatment continued as you would expect from BMW and all went well.

Sales

Superb service, the team where on hand to answer my questions and advising me the best vehicle for my needs. Upon collection I was given a demonstration of the vehicle features and they made collections the vehicle a very nice experience.

Sales

Purchase was fine but the delivery was not as good.

Sales

excellent

Sales

Fabulous experience all-round from Matt and Chris during my purchase. Matt the Motability specialist took the time to help me choose the right car for my needs being disabled with all the adaptions required. Chris took us out to test drive.

Sales

Excellent customer service from Sytner Oldbury

Sales

Service pretty good and made to feel valued

Sales

Everything and everyone excellent

Sales

Straightforward and easy to deal with.