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From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs
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Great service and customer experience
Yes thay were great all round and my car came back clean which in my book is a double plus thank you
My car was serviced and returned on time.
Were completely satisfied with the service experience
As previously. Works were completed as per the expectations.
Service completed on time
Everything was clearly presented and communicated.
Great sales service despite Covid implications. Made to feel a valued customer.
Just a very good experience
job was completed in under the 90 minute quoted time.
Easy to arrange and completed on schedule as promised
COVID PRECAUTIONS EXCELLENT. STAFF COURTEOUS , HELPFUL AND EFFICIENT. I APPRECIATE THE PERSONAL TOUCH
The team at Sytner Oldbury are always great to deal with.
Steve who was the chap looking after me and I think doing the service on the car was friendly and informative of what had been done snd what will need to be done next year.
From start to finish a really easy and friendly experience. This was a visit just prior to the national lockdown and with safety restrictions in place I felt completely safe with the experience still kept to a premium process.
Gained authority on the day to bring to complete the service that was due in 1800 miles, to save me returing at a future date.
customer service from Liz Cadman
easy to book service. Service happened on time and process, was smooth and efficient
I couldn't have been looked after better
The work was carried out quicker than expected, & I was contacted immediately the car was ready for collection, well done, Thank you.
Quick turnaround, in view of the current restrictions very proficient service.
Reliability in the car & the people who at BMW.
Every time I use Sytner Oldbury the service is exceptional especially in the current difficult times.
Had excellent service with a helpful video report. Was well looked after in terms of hospitality as well.
Again good service
Service was nice and quick even with the current situation and all adhere to government guidelines
everything dealt with
Necessary work was done on my car for it to pass its MOT.
Very good .
I was apprehensive about visiting service dept because of Covid risks but in outcome the work was carried out perfectly and staff ensured I felt safe in the premises whilst waiting and aware how they were operating in present circumstances. Excellent
Suneel really assisted well
The work carried out was done well and within the price discussed, another issue was sorted without cost.
No hassle and done quickly.
Checked in on time, kept updated and swift return
The customer service has been a good experience
Nothing was to much trouble, they met all of my needs perfect .
Service we got from them was exemplary.
Matt Wheeler and his colleagues all dealt with me with great professionalism, enthusiasm and courtesy
Was of very high standard
Under the circumstances and the constraints that everyone has had to operate during 2020 I consider that I was very satisfied with the purchasing experience at my local BMW centre.
Special mention to Dan McGillen who accommodated my requests and patiently explained the queries I raised.
Felt really special and the sales team made it an occasion
Customer care was fantastic. Special mention to Dan McGillen for being patient and always on hand to answer my queries and requests.
The people involved at Sytner Olbury (Dan, Simon & Chris) were all very helpful in assisting us choose the vehicle and couldn't have been more helpful when we picked the car up.
Good customer service kept me informed all the way.
Even with the restrictions in place, the experience of collecting my new car was no less exciting and the team were so professional in very difficult circumstances
No complaints with the garage. Outstanding service from Duncan Plant who won my business and who I felt deserved the sale so much so that I chose that garage over my local garage.
Professional, timely and friendly.
Even during the global pandemic I was impressed by the service.
All of my questions were answered. Made to feel comfortable.
Lovely staff went over and above - Kerrie was lovely and had a lovely sales approach. Not too pushy however followed everything up for me.
Simon Warr looked after me throughout and was friendly and professional
Buying a new car can be time consuming and complicated but the sales team were always on the ball.
Very happy with the car. Couldn't ask for anything more.
Enjoyable experience. Hassle-free.
Stuart Allsop was brilliant
I was well looked after, the purchasing and collection process was very smooth & fast.
The team were very thorough when going through the financial agreement and also when handing over the vehicle to ensures I was happy with the controls etc. Mel, Shelley and Chris Cutler make a great team.
Simon Warr was a great sales man who explained everything clearly along with Shelley with the finance.
This is the 2nd time we have bought a car from Gary Cooper and are more than happy with the service. We called him told him our requirements, needs and aspirations and he delivered.
Had a very good experience with the BMW centre in particular Shelley Connolly who was very helpful throughout.