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ABOUT Sytner Oldbury.

Find out more about what we do and our team.

Explore the dealership

Welcome to Sytner Oldbury BMW

From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs

Meet The Team

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Luke Phillips

Dealer Principal

Mel Bogle

Head of New Car Sales

Paul Walker

New Car Sales Manager

Stuart Hodson

Sales Manager

Claire Kelland

Used Car Sales Controller

Matthew Baker

Business Manager

Sam Spiers

Business Manager

Shelley Connolly

Business Manager

Simon Tonks

Business Manager

Matthew Wheeler

Sales Executive

Anthony Dealey

Sales Executive

Daniel Thompson

Sales Executive

Addam Sattar

Sales Executive

Peter Martin

Sales Executive

Chris Pugh

Sales Executive

Joe Dallison

Sales Executive

Duncan Plant

Sales Executive

Simon Warr

Sales Executive

Chris Cutler

Sales Executive

Phil Cooper

Sales Executive

Richard Taylor

Sales Executive

Gary Cooper

Sales Executive

Tim Holmes

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great service and customer experience

Service

Yes thay were great all round and my car came back clean which in my book is a double plus thank you

Service

My car was serviced and returned on time.

Service

Were completely satisfied with the service experience

Service

As previously. Works were completed as per the expectations.

Service

Service completed on time

Service

excellent

Service

Everything was clearly presented and communicated.

Service

Great sales service despite Covid implications. Made to feel a valued customer.

Service

Just a very good experience

Service

job was completed in under the 90 minute quoted time.

Service

Easy to arrange and completed on schedule as promised

Service

COVID PRECAUTIONS EXCELLENT. STAFF COURTEOUS , HELPFUL AND EFFICIENT. I APPRECIATE THE PERSONAL TOUCH

Service

The team at Sytner Oldbury are always great to deal with.

Service

Steve who was the chap looking after me and I think doing the service on the car was friendly and informative of what had been done snd what will need to be done next year.

Service

From start to finish a really easy and friendly experience. This was a visit just prior to the national lockdown and with safety restrictions in place I felt completely safe with the experience still kept to a premium process.

Service

As above.

Service

Good service

Service

Gained authority on the day to bring to complete the service that was due in 1800 miles, to save me returing at a future date.

Service

customer service from Liz Cadman

Service

easy to book service. Service happened on time and process, was smooth and efficient

Service

I couldn't have been looked after better

Service

The work was carried out quicker than expected, & I was contacted immediately the car was ready for collection, well done, Thank you.

Service

Quick turnaround, in view of the current restrictions very proficient service.

Service

Reliability in the car & the people who at BMW.

Service

Every time I use Sytner Oldbury the service is exceptional especially in the current difficult times.

Service

Had excellent service with a helpful video report. Was well looked after in terms of hospitality as well.

Service

Again good service

Service

Service was nice and quick even with the current situation and all adhere to government guidelines

Service

everything dealt with

Service

Necessary work was done on my car for it to pass its MOT.

Service

Very good .

Service

I was apprehensive about visiting service dept because of Covid risks but in outcome the work was carried out perfectly and staff ensured I felt safe in the premises whilst waiting and aware how they were operating in present circumstances. Excellent

Service

Suneel really assisted well

Service

The work carried out was done well and within the price discussed, another issue was sorted without cost.

Service

No hassle and done quickly.

Service

Checked in on time, kept updated and swift return

Service

The customer service has been a good experience

Service

Nothing was to much trouble, they met all of my needs perfect .

Service

Service we got from them was exemplary.

Service

Matt Wheeler and his colleagues all dealt with me with great professionalism, enthusiasm and courtesy

Sales

Was of very high standard

Sales

Under the circumstances and the constraints that everyone has had to operate during 2020 I consider that I was very satisfied with the purchasing experience at my local BMW centre.

Sales

Special mention to Dan McGillen who accommodated my requests and patiently explained the queries I raised.

Sales

Felt really special and the sales team made it an occasion

Sales

Customer care was fantastic. Special mention to Dan McGillen for being patient and always on hand to answer my queries and requests.

Sales

Great service

Sales

The people involved at Sytner Olbury (Dan, Simon & Chris) were all very helpful in assisting us choose the vehicle and couldn't have been more helpful when we picked the car up.

Sales

Good customer service kept me informed all the way.

Sales

Even with the restrictions in place, the experience of collecting my new car was no less exciting and the team were so professional in very difficult circumstances

Sales

No complaints with the garage. Outstanding service from Duncan Plant who won my business and who I felt deserved the sale so much so that I chose that garage over my local garage.

Sales

Professional, timely and friendly.

Sales

Even during the global pandemic I was impressed by the service.

Sales

All of my questions were answered. Made to feel comfortable.

Sales

Lovely staff went over and above - Kerrie was lovely and had a lovely sales approach. Not too pushy however followed everything up for me.

Sales

Simon Warr looked after me throughout and was friendly and professional

Sales

Buying a new car can be time consuming and complicated but the sales team were always on the ball.

Sales

Very happy with the car. Couldn't ask for anything more.

Sales

Enjoyable experience. Hassle-free.

Sales

Stuart Allsop was brilliant

Sales

I was well looked after, the purchasing and collection process was very smooth & fast.

Sales

The team were very thorough when going through the financial agreement and also when handing over the vehicle to ensures I was happy with the controls etc. Mel, Shelley and Chris Cutler make a great team.

Sales

Simon Warr was a great sales man who explained everything clearly along with Shelley with the finance.

Sales

This is the 2nd time we have bought a car from Gary Cooper and are more than happy with the service. We called him told him our requirements, needs and aspirations and he delivered.

Sales

Had a very good experience with the BMW centre in particular Shelley Connolly who was very helpful throughout.