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ABOUT Sytner Oldbury.

Find out more about what we do and our team.

Explore the dealership

Welcome to Sytner Oldbury BMW

From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs

Meet The Team

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Luke Phillips

Dealer Principal

Paul Walker

New Car Sales Manager

Joshua Insley

Sales Manager

Claire Kelland

Business Manager

Paul Russon

Business Manager

Sam Spiers

Business Manager

Shelley Connolly

Business Manager

Simon Tonks

Business Manager

Alexander Plant

Sales Executive

Anthony Dealey

Sales Executive

Bradley Cooper

Sales Executive

Chris Pugh

Sales Executive

David Rogers

Sales Executive

Duncan Plant

Sales Executive

Paul Kesington

Sales Executive

Peter Sanger

Sales Executive

Phil Cooper

Sales Executive

Richard Taylor

Sales Executive

Sam Shayler

Sales Executive

Shaun Davis

Sales Executive

Simon Warr

Sales Executive

Stuart Smith

Sales Executive

Tim Holmes

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great service although it’s been in three times now for a software update in 6 months!

Service

Very satisfied, April delt with everything in a quick and professional manner

Service

You are incapable of assimilating the fact this is my vehicle not my wife's. All updates go to her phone and even this email request was headed Mrs Davies rather than Dr Davies. Too long for a courtesy car then inconvenient to swop to a hire car.

Service

Service desk very helpful, car was booked in and work was carried out to satisfaction.

Service

Good service

Service

As aboveLimited customer serviceshowroom was very cold. Aircon was on far too low, staff were in fleeces, but customers were shivering. Not good if you are trying to work also as I was

Service

Anne Marie looked after me while the car was being serviced. There was an issue with the service record book which I left on the passenger seat for it to be filled in. It was not completed so I will return it for detail to be added.

Service

Been coming to Sytner over 20 years always had excellent service

Service

good service and good customer service including transport back home

Service

Booked on line easily but later needed to amend which was handled by Sytner Olbury with no fuss. Everything delivered to plan with no significant delay in drop off or pick up.

Service

offered a lift to work to save me waiting around, dealt with quickly & efficiently

Service

By and large Sytner have given me good service and kept me informed, with only a couple of instances where I felt they might have done better.

Service

The service was carried out quickly and efficiently however it was difficult to get an appointment in the first place, the car was cleaned on the outside only & I asked for a quote on alloy wheel repair and I have had no contact since

Service

All handled smoothly throughout

Service

They got me in very short notice for a 1200 mile check up

Service

prompt service

Service

As above. However when problem was diagnosed ir was fixed quickly

Service

Very good service, efficient, professional and friendly. Would have liked the option of a sensible courtesy car

Service

I am very impressed by the reception you get at Oldbury BMW. They greet you by your name when you enter and they walk you to your advisor. Everyone is extremely polite and pleasant.

Service

The sales Team were very professional.

Service

Clean tidy premises. Staff efficient

Service

Service adviser kept me fully informed throughout the process.Work was completed within the time scales i was advised and the vehicle was ready when I went to collect

Service

Always happy to see the staff, the same friendly faces makes the place more welcoming

Service

Always good service at Sumter Oldbury. My only issue is that the cappuccino setting wasn’t working on the coffee machine, that’s important in the morning! :-)

Service

always efficient and courteous

Service

Brilliant, the lady who dealt with me on the day was lovely and very friendly

Service

excellent service from start to finish

Service

No problems at all with service experience but expensive ( in common with most main dealers)

Service

Problem was resolved to my satisfaction after describing the problem

Service

Great customer service from service department, however the man on sales team seemed disinterested

Service

Very prompt service for my vehicle my husband stayed at the dealership as it is not local to us but we have chosen to take back to Sytners at Oldbury rather than a more local one to us.

Service

The customer service advisor (April) on duty was very helpful plus had good customer service experience.

Service

The BMW Centre we used were more caring plus the Sales Executive Mr Alex Plant was really helpful.

Sales

great service good knowledge of the car i bought

Sales

Completely satisfied in the way the purchase & collection of the car was handled & Alex Plant was extremely helpful & professional

Sales

The salesman was not pushy and left me to make my own decisions. However, he answered my questions in detail and was most patient with me.

Sales

No problems at all and completed very quickly

Sales

Dave was very helpful and made the car purchase very easy. took the time to show me all the controls and set up the car speaker system. The unveiling of the car was a nice touch.

Sales

I don’t think Bradley could have done any more to make my experience enjoyable. He was flexible, helpful and had an excellent recall even of little things we had chatted about on previous visits, when I came back in again.

Sales

Sam took me through all the features and took me out for a handover drive explain the dash board and how to set it

Sales

Paul Kensington listened to what we wanted and even suggested extra options that may help us

Sales

first class customer service

Sales

good have done with more time when explaining all the electronic functions