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ABOUT Sytner Oldbury.

Find out more about what we do and our team.

Explore the dealership

Welcome to Sytner Oldbury BMW

From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs

Meet The Team

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Luke Phillips

Dealer Principal

Mel Bogle

Head of New Car Sales

Paul Walker

New Car Sales Manager

Stuart Hodson

Sales Manager

Claire Kelland

Used Car Sales Controller

Matthew Baker

Business Manager

Sam Spiers

Business Manager

Shelley Connolly

Business Manager

Simon Tonks

Business Manager

Matthew Wheeler

Sales Executive

Anthony Dealey

Sales Executive

Daniel Griffiths

Sales Executive

Daniel Thompson

Sales Executive

Addam Sattar

Sales Executive

Peter Martin

Sales Executive

Chris Pugh

Sales Executive

Joe Dallison

Sales Executive

Duncan Plant

Sales Executive

Simon Warr

Sales Executive

Chris Cutler

Sales Executive

Phil Cooper

Sales Executive

Richard Taylor

Sales Executive

Sam Shayler

Sales Executive

Gary Cooper

Sales Executive

Tim Holmes

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good service

Service

Gained authority on the day to bring to complete the service that was due in 1800 miles, to save me returing at a future date.

Service

customer service from Liz Cadman

Service

easy to book service. Service happened on time and process, was smooth and efficient

Service

I couldn't have been looked after better

Service

The work was carried out quicker than expected, & I was contacted immediately the car was ready for collection, well done, Thank you.

Service

Quick turnaround, in view of the current restrictions very proficient service.

Service

Reliability in the car & the people who at BMW.

Service

Every time I use Sytner Oldbury the service is exceptional especially in the current difficult times.

Service

Had excellent service with a helpful video report. Was well looked after in terms of hospitality as well.

Service

Again good service

Service

Service was nice and quick even with the current situation and all adhere to government guidelines

Service

Very good .

Service

everything dealt with

Service

Necessary work was done on my car for it to pass its MOT.

Service

I was apprehensive about visiting service dept because of Covid risks but in outcome the work was carried out perfectly and staff ensured I felt safe in the premises whilst waiting and aware how they were operating in present circumstances. Excellent

Service

Suneel really assisted well

Service

The work carried out was done well and within the price discussed, another issue was sorted without cost.

Service

No hassle and done quickly.

Service

Checked in on time, kept updated and swift return

Service

The customer service has been a good experience

Service

Service we got from them was exemplary.

Service

Nothing was to much trouble, they met all of my needs perfect .

Service

jpb done on time

Service

April is excellent with regards to arranging the necessary for the repair. Was able to send a photo to get the part in before the visit which meant I only needed to visit once

Service

friendly and helpful staff

Service

Best service provided. Well done to all staff at Sytner BMW in oldbury.

Service

Good customer care with a call telling my car was ready to collect.

Service

Good phone call to update

Service

Great contact, booking and covid safe.

Service

Perfections and high standards

Service

Work carried out satisfactorily. Dealership comfortable and staff attentive.

Service

The process was made straightforward, COVID guidance clearly explained also

Service

Totally professional dealership.

Service

Did exactly what they said they were going to do !

Service

received video..perfect

Service

I have been a customer for more than 20 years. They always look after me

Service

I've driven a BMW for 22 years now and the experience has always been on an upward curve; contribution to repair cost also helped. :-)

Service

All good

Service

The staff were very helpful

Service

no issue from dropping off vehicle to collection ..

Service

Very easy and quick

Service

Everybody was nice and plesant and the service was fast and accurate

Service

Nothing to add

Service

Even during the global pandemic I was impressed by the service.

Sales

All of my questions were answered. Made to feel comfortable.

Sales

Lovely staff went over and above - Kerrie was lovely and had a lovely sales approach. Not too pushy however followed everything up for me.

Sales

Simon Warr looked after me throughout and was friendly and professional

Sales

Buying a new car can be time consuming and complicated but the sales team were always on the ball.

Sales

Enjoyable experience. Hassle-free.

Sales

Very happy with the car. Couldn't ask for anything more.

Sales

Stuart Allsop was brilliant

Sales

I was well looked after, the purchasing and collection process was very smooth & fast.

Sales

The team were very thorough when going through the financial agreement and also when handing over the vehicle to ensures I was happy with the controls etc. Mel, Shelley and Chris Cutler make a great team.

Sales

Simon Warr was a great sales man who explained everything clearly along with Shelley with the finance.

Sales

This is the 2nd time we have bought a car from Gary Cooper and are more than happy with the service. We called him told him our requirements, needs and aspirations and he delivered.

Sales

Had a very good experience with the BMW centre in particular Shelley Connolly who was very helpful throughout.

Sales

Very very good

Sales

Kept informed throughout , easy transaction

Sales

everything was clear to me and I was treated very well with care and professionalism

Sales

Matt was very accommodating and happy to help with any questions, he went through everything in great detail and really put me at ease.

Sales

Bmw at Oldbury were brilliant the car was there and ready to when they said it would be, and the hand over was easy.

Sales

As again Phil cooper was very good friendly and very polite

Sales

Anthony Dealey and Shelley Connolly were magnificent yet again !

Sales

Mat Wheeler was very helpful and he has very good Knowledge of the products

Sales

Sales Representative knowledge and tracking of the exact car I was interested in avoided multiple showroom visits.

Sales

Good service from Sales Representative. From car selection to locating and purchase.

Sales

The experience was seamless. Duncan kept us informed throughout the whole process of what he needed from us, and dealt with all queries we had promptly. Everything was clarified, so the whole process was transparent and pain free.

Sales

Sam talked us through the whole buying process and contacted us frequently before, and after order completion to keep us notified of the build progress.

Sales

Everything was very slick

Sales

Extremely satisfied. Jo made it a wonderful experience for the both of us.

Sales

I have a fantastic car at a great price

Sales

Sales Persons were excellent throughout.

Sales

Sam communicated with me each step of the way. Everything went smoothly on the day of collection. Great service from Sam

Sales

I told Simon, my salesman my ideal requirements. He fixed me up with my ideal vehicle immediately, having introduced me to the X4. I was finding my X6 too big to handle with confidence in confined spaces..

Sales

Great personable experience from a knowledable and efficient team. Mel was great in talking through the choices and options available tailoring my car to my needs

Sales

Handover was smooth and quick

Sales

It was fast and smooth,

Sales

I was kept informed throughout the process.

Sales

Everything went smoothly with no hassle and was most enjoyable.