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ABOUT Sytner Oldbury.

Find out more about what we do and our team.

Explore the dealership

Welcome to Sytner Oldbury BMW

From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs

Meet The Team

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Luke Phillips

Dealer Principal

Mel Bogle

Head of New Car Sales

Paul Walker

New Car Sales Manager

Stuart Hodson

Sales Manager

Claire Kelland

Used Car Sales Controller

Matthew Baker

Business Manager

Sam Spiers

Business Manager

Shelley Connolly

Business Manager

Simon Tonks

Business Manager

Matthew Wheeler

Sales Executive

Anthony Dealey

Sales Executive

Daniel Griffiths

Sales Executive

Daniel Thompson

Sales Executive

Addam Sattar

Sales Executive

Peter Martin

Sales Executive

Chris Pugh

Sales Executive

Joe Dallison

Sales Executive

Duncan Plant

Sales Executive

Simon Warr

Sales Executive

Chris Cutler

Sales Executive

Phil Cooper

Sales Executive

Richard Taylor

Sales Executive

Sam Shayler

Sales Executive

Gary Cooper

Sales Executive

Tim Holmes

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Prompt professional service

Service

Great service. Loved the video of my car.

Service

Very well organised in these Covid-19 times

Service

Very polite

Service

Great experience overall! Reassuring Covid 19 safety measures in place.

Service

Very good and helpful

Service

Straight forward and the videos for info were great.

Service

Because you meet my expectations.

Service

Fast, efficient, organisation and customer service during my visit.

Service

Very polite and very welcoming have very quick with servicing the car.

Service

The service video that I received from my engineer was clear, informative and helpful especially in terms of work that may be required in the future e.g tyres that may need replacing.

Service

Staff are very professional

Service

Tyler Is a Credit to the team kept me updated throughout the whole process, really easy to deal with!

Service

All fine

Service

Best customer service

Service

Staff was courteous and I was treated with respect and felt valued.

Service

Well adapted to deal with covid safe requirements

Service

Well planned drop off and pick up during the COVID pandemic

Service

Staff are always polite and work is carried out to a high standard.

Service

Don't think you can get any better

Service

Under the difficult circumstances prevailing at the moment, the service was as good as ever, and safety precautions good

Service

Everything completed as requested

Service

Very professional

Service

Staff at Sytner were helpful at all times

Service

The service was carried out when I wanted, took as long as I was told and was completed to my satisfaction. All good !

Service

The price could be more competitive.

Service

Could not fault

Service

End of warranty check was extended due to Covid which was really appreciated, also remote battery was replaced at no cost, every care was taken to explain new protocols for social distancing and the appointment timings were kept to schedule

Service

Very pleased

Service

the problem was diagnosed and repaired with feedback given on what was happening, including referral to BMW for contribution

Service

They handled everything professionally and were constantly in touch regarding my last service.

Service

Can't be faulted in any way.

Service

Your video of the mot is very good and it makes you aware of any problems

Service

Always confident that my car will be serviced to BMW standard.

Service

Friendly and efficient Customer service

Service

No problems

Service

As expectations

Service

The service team, and Liz Cadman in particular, went above and beyond to resolve the issues relating to the repair of my vehicle.

Service

excellent

Sales

Excellent customer service from Sytner Oldbury

Sales

Fabulous experience all-round from Matt and Chris during my purchase. Matt the Motability specialist took the time to help me choose the right car for my needs being disabled with all the adaptions required. Chris took us out to test drive.

Sales

Service pretty good and made to feel valued

Sales

Everything and everyone excellent

Sales

Straightforward and easy to deal with.

Sales

Richard was a great salesman who clearly wants his customers to be satisfied.

Sales

Nothing more could have been done

Sales

No issues.

Sales

It was good even though we were in the middle of a pandemic

Sales

Matt was great friendly and completed the handover great

Sales

Simon and the team exceeded expectations

Sales

matt the sale's person went above and beyond to help us in these stange times

Sales

Chris Pugh was very helpful from the start of the order until the finish