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From Car Sales to Servicing and repairs, our state-of-the-art dealership on the Wolverhampton Road, West Birmingham caters for all your BMW needs. Our staff in all departments are fully trained by BMW and thanks to their combined years of knowledge, we are able to offer our customers a service that is personal to their individual needs
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Gained authority on the day to bring to complete the service that was due in 1800 miles, to save me returing at a future date.
customer service from Liz Cadman
easy to book service. Service happened on time and process, was smooth and efficient
I couldn't have been looked after better
The work was carried out quicker than expected, & I was contacted immediately the car was ready for collection, well done, Thank you.
Quick turnaround, in view of the current restrictions very proficient service.
Reliability in the car & the people who at BMW.
Every time I use Sytner Oldbury the service is exceptional especially in the current difficult times.
Had excellent service with a helpful video report. Was well looked after in terms of hospitality as well.
Again good service
Service was nice and quick even with the current situation and all adhere to government guidelines
Very good .
everything dealt with
Necessary work was done on my car for it to pass its MOT.
I was apprehensive about visiting service dept because of Covid risks but in outcome the work was carried out perfectly and staff ensured I felt safe in the premises whilst waiting and aware how they were operating in present circumstances. Excellent
Suneel really assisted well
The work carried out was done well and within the price discussed, another issue was sorted without cost.
No hassle and done quickly.
Checked in on time, kept updated and swift return
The customer service has been a good experience
Service we got from them was exemplary.
Nothing was to much trouble, they met all of my needs perfect .
jpb done on time
April is excellent with regards to arranging the necessary for the repair. Was able to send a photo to get the part in before the visit which meant I only needed to visit once
friendly and helpful staff
Best service provided. Well done to all staff at Sytner BMW in oldbury.
Good customer care with a call telling my car was ready to collect.
Good phone call to update
Great contact, booking and covid safe.
Perfections and high standards
Work carried out satisfactorily. Dealership comfortable and staff attentive.
The process was made straightforward, COVID guidance clearly explained also
Totally professional dealership.
Did exactly what they said they were going to do !
I have been a customer for more than 20 years. They always look after me
I've driven a BMW for 22 years now and the experience has always been on an upward curve; contribution to repair cost also helped. :-)
The staff were very helpful
no issue from dropping off vehicle to collection ..
Very easy and quick
Everybody was nice and plesant and the service was fast and accurate
Nothing to add
Even during the global pandemic I was impressed by the service.
All of my questions were answered. Made to feel comfortable.
Lovely staff went over and above - Kerrie was lovely and had a lovely sales approach. Not too pushy however followed everything up for me.
Simon Warr looked after me throughout and was friendly and professional
Buying a new car can be time consuming and complicated but the sales team were always on the ball.
Enjoyable experience. Hassle-free.
Very happy with the car. Couldn't ask for anything more.
Stuart Allsop was brilliant
I was well looked after, the purchasing and collection process was very smooth & fast.
The team were very thorough when going through the financial agreement and also when handing over the vehicle to ensures I was happy with the controls etc. Mel, Shelley and Chris Cutler make a great team.
Simon Warr was a great sales man who explained everything clearly along with Shelley with the finance.
This is the 2nd time we have bought a car from Gary Cooper and are more than happy with the service. We called him told him our requirements, needs and aspirations and he delivered.
Had a very good experience with the BMW centre in particular Shelley Connolly who was very helpful throughout.
Very very good
Kept informed throughout , easy transaction
everything was clear to me and I was treated very well with care and professionalism
Matt was very accommodating and happy to help with any questions, he went through everything in great detail and really put me at ease.
Bmw at Oldbury were brilliant the car was there and ready to when they said it would be, and the hand over was easy.
As again Phil cooper was very good friendly and very polite
Anthony Dealey and Shelley Connolly were magnificent yet again !
Mat Wheeler was very helpful and he has very good Knowledge of the products
Sales Representative knowledge and tracking of the exact car I was interested in avoided multiple showroom visits.
Good service from Sales Representative. From car selection to locating and purchase.
The experience was seamless. Duncan kept us informed throughout the whole process of what he needed from us, and dealt with all queries we had promptly. Everything was clarified, so the whole process was transparent and pain free.
Sam talked us through the whole buying process and contacted us frequently before, and after order completion to keep us notified of the build progress.
Everything was very slick
Extremely satisfied. Jo made it a wonderful experience for the both of us.
I have a fantastic car at a great price
Sales Persons were excellent throughout.
Sam communicated with me each step of the way. Everything went smoothly on the day of collection. Great service from Sam
I told Simon, my salesman my ideal requirements. He fixed me up with my ideal vehicle immediately, having introduced me to the X4. I was finding my X6 too big to handle with confidence in confined spaces..
Great personable experience from a knowledable and efficient team. Mel was great in talking through the choices and options available tailoring my car to my needs
Handover was smooth and quick
It was fast and smooth,
I was kept informed throughout the process.
Everything went smoothly with no hassle and was most enjoyable.